Solutions > Organization

Organizational Development

momenta collaborates by understanding our client’s challenges in business performance and deep-diving together to formulate people solutions.
We achieve this by driving organizational initiatives and unlocking human potential.

Instructional Design Customer Service Benchmarking

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Instructional Design

Achieve >> Do >> Learn

We are learning scientists: from knowing why most training fails, we become informed on how to develop world-class learning journeys that drive organizational performance.

Our proprietary instructional design methodology is based on behavioral science and led by a Harvard-trained specialist.

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Customer Service Benchmarking

“Listen to your customers.”

We take this literally and professionally by conducting customer service benchmarking and competitor intelligence research. We use data analytics to accentuate our client’s business strengths and improve identified gaps. The outcomes pivot around improving propositions, processes, and people capabilities.